Terms of Service

1. Agreement to Terms

By accessing our website at www.cornerstonehouse.biz (the "Website") and using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and Cornerstone Community Services LLC ("Cornerstone House," "we," "us," or "our"). Your continued use of the Website following the posting of changes to these Terms will mean that you accept those changes.

Please read these Terms carefully before accessing or using our Website. If you have any questions about these Terms, please contact us at info@cornerstonehouse.biz.

2. Services Overview

Cornerstone House provides residential group home services for adults with developmental disabilities in King William, Virginia. Our services include:

• 24-hour residential care and supervision
• Assistance with activities of daily living
• Life skills development and training
• Community integration support
• Health and wellness coordination
• Individualized person-centered support planning

All residential services are subject to a separate written service agreement, individualized support plan (ISP), and authorization from the Virginia Department of Behavioral Health and Developmental Services (DBHDS) or other applicable funding source.

3. Admissions Process

The admissions process for residential services includes:

• Initial inquiry and preliminary screening
• Submission of referral documentation and assessments
• Review of individual needs and program compatibility
• Pre-admission visit and assessment
• Verification of funding authorization
• Execution of service agreement and consent forms

Information provided through the Website or during initial inquiries does not guarantee admission. Final admission decisions are based on the individual's needs, program capacity, funding authorization, and compatibility with our existing residential community.

4. Service Fees & Funding

Cornerstone House services are typically funded through:

• Virginia Medicaid Waiver programs (CCC Plus, Building Independence, Family and Individual Supports)
• Private payment arrangements
• Third-party insurance (when applicable)
• Regional Support Organizations or Community Services Boards

Fee information provided through the Website or during initial consultations is for general informational purposes only. Actual service fees are determined based on the individual's support needs, funding source authorization, and the executed service agreement. All fees are subject to change with appropriate notice as required by law or contract.

5. Professional Service Disclaimer

Important Notice: Cornerstone House provides residential support services for individuals with developmental disabilities. However, we are not a licensed medical facility, and our staff are not licensed medical professionals unless separately credentialed.

Cornerstone House is not:

• A law firm and does not provide legal advice
• A medical practice and does not provide medical diagnosis or treatment
• A mental health treatment facility
• A CPA firm or tax preparation service
• A licensed nursing facility or skilled nursing home

When matters require licensed professionals (physicians, therapists, attorneys, etc.), we coordinate with independent third-party providers with appropriate authorization from the individual or their authorized representative. Any such third-party service is outside Cornerstone House's scope and is governed by a separate agreement directly between the individual and that provider.

6. Website Use & Acceptable Conduct

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable federal, state, or local law or regulation
• Transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable material
• Impersonate or attempt to impersonate Cornerstone House, our employees, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
• Attempt to gain unauthorized access to the Website, server, or any connected network
• Use automated systems (bots, scrapers, etc.) to access the Website without our express written permission

7. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, text, displays, images, and design) are owned by Cornerstone Community Services LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Website without our prior written consent, except for your own personal, non-commercial use.

8. Third-Party Links & Content

The Website may contain links to third-party websites or resources that are not owned or controlled by Cornerstone House. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with the use of any such content or services available through third-party websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.

9. Website Content & Accuracy

The information presented on the Website is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the Website or the information contained herein.

Website content, including blog posts, articles, and social media content, may represent the views of individual authors and does not necessarily reflect the official views of Cornerstone Community Services LLC. Any reliance you place on information from the Website is strictly at your own risk.

10. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Cornerstone House does not warrant that the Website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components. You assume all risk associated with the use of the Website.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CORNERSTONE COMMUNITY SERVICES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

12. Indemnification

You agree to defend, indemnify, and hold harmless Cornerstone Community Services LLC and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

13. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

14. Governing Law, Jurisdiction, and Venue

These Terms and any disputes arising from or relating to them, or your use of the Website, shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflicts of laws principles.

By using the Website, you hereby irrevocably submit and consent to the exclusive jurisdiction and venue of the state and federal courts located in King William County, Virginia, or the nearest appropriate jurisdiction, and you waive any objections to such jurisdiction or venue, including but not limited to inconvenient forum.

15. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or your use of the Website, the parties agree to first attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue legal remedies in accordance with Section 14 (Governing Law) above.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Cornerstone Community Services LLC regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.

18. Waiver

No waiver by Cornerstone House of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Website.

20. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.